hello_mirta343
May 28, 2026
"Packed really well"
The box was packed really nicely, and everything showed up safe with no dents or damage. Happy with how carefully it was shipped
davidstamper9057
May 26, 2026
"Real drone in perfect shape"
The drone is legit and arrived really clean, basically in perfect condition. It felt like the real deal right away, if that makes sense.
"Reliable delivery, just not the fastest"
I ordered a drone battery and a small accessory from Drone Nerds, the whole thing went smoothly. I got the tracking info fairly quickly, and the package arrived when they said it would, so I can’t really complain there, right?
It wasn’t exactly fast, but it was dependable, and I feel like that matters more, especially with drone parts. The box showed up in good shape, everything was inside, and nothing looked damaged or mishandled.
I’m giving 4 stars mostly because the shipping updates were a little basic. I had to check the tracking myself a couple of times instead of getting better notifications, which was mildly annoying. Still, overall, I’d say it was a good experience.
charles_Lambert90
May 02, 2026
"Return took a while, but I did get refunded"
I’m not totally sure if the delay was on their end or just the shipping timeline, because it felt like the return took longer than I expected. For a bit I wasn’t even sure where things were in the process, but the refund did come through fine in the end.
Joseph_reed04
April 27, 2026
"Miracle of miracles, it was actually in stock"
I’d been checking everywhere for this drone and, shockingly, everyone else was out. These guys actually had it ready to go, which apparently is too much to ask from most places. Super relieved I finally found it...
Marjorie_cormier04
April 25, 2026
"I really wanted to have a good experience..."
I really wanted to have a good experience with them, but the support was a letdown. It took a few days to hear back, and when they finally replied, it didn’t really address what I was asking. I had to follow up again just to get things moving. It’s not the worst customer service I’ve dealt with, but for the value I expected, it felt disappointing
"Pretty good warranty support, even if it took a bit"
I had a problem with my drone battery, so I reached out to Drone Nerds for help with the warranty. They got back to me within about a day, which seemed reasonable, right? They ended up working things out with the manufacturer, and while it took a little longer than I was hoping, they did keep me in the loop the whole time. Overall, I’d say the support was solid
Joseph_adams78
April 16, 2026
"Helpful store, easy experience"
I stopped by the store to get some drone parts and the guys there were really helpful. They pointed me in the right direction without making it feel like they were trying to sell me extra stuff. Checkout was quick too. Based on this visit, it seems like they’re the kind of place that actually knows their products and treats customers well. I’d definitely go back.
Robert.graham
April 04, 2026
"Order was fine, but updates were frustrating"
Placing the order was easy enough, but after that the communication really wasn’t great. I kept having to check back just to see what was happening, and the updates were either slow or a bit vague. The item did show up in the end, but waiting around with no clear info, even just a proper shipping status, was annoying.
alan.Brooks
March 27, 2026
"Pretty much as easy as I expected"
I’d heard ordering drone parts from this site was straightforward, and that was pretty much my experience too. I found what I needed without digging around forever, and the cart and payment steps were clear enough that it kind of confirmed what I already thought going in.
The only part that made me pause was the shipping info, since I had to double check it before feeling sure. But overall the order went smoothly, no major headaches, and I’d probably use the site again
johnbruning4509
March 17, 2026
"Support was slow and not super helpful"
I ordered from Drone Nerds and ran into some setup trouble. Support did get back to me, so it’s not like they ignored me, but man, the replies took a while and were bare-bones. It was kind of like, “try this,” with not much else to go on. I ended up poking around and figuring out a lot of it myself. Not the worst experience ever, but I expected a bit more help.
Wilma.enochs
February 26, 2026
"Fast shipping and worth the price"
I ordered from Drone Nerds and was surprised by how fast the package showed up. I’m usually careful about where I spend money, especially on drone gear, so I was glad the shipping was quick and the tracking updated like it should. Everything arrived in good shape with no issues, so overall it felt like a solid purchase
Robert-kreutzer
February 24, 2026
"I sent my drone in expecting it..."
I sent my drone in expecting it to be gone for a while, but it came back fast. No real hassle or back-and-forth, which was nice. I’m guessing they already knew what the issue was, because the whole repair seemed quicker than I expected.
allison-Bazin
February 20, 2026
"Onboarding felt kind of rushed"
I started around early March, or maybe it was late February, and the onboarding felt rushed. The training didn’t really clear things up for me, and I felt like I was left guessing on a lot of the basics.
sherri.Mcleod
January 22, 2026
"Found what I needed easily"
I was actually having a decent time using the site at first. The filters made it easy to narrow things down and find the parts I needed without digging forever. Then checkout on my phone started dragging and I was suddenly like, okay, why is this taking so long? Still got it done, but that part was a little annoying
NicoleMoore
January 19, 2026
"Kind of Regret Paying This Much"
I found the drone I was looking for, but I started feeling buyer’s remorse quickly. The price was already higher than what I saw on a few other sites, and once shipping and the extra costs were added, it just didn’t feel like a good deal anymore. I wish I had shopped around a little more before ordering. Probably won’t buy from here again
Evelyn_johnson70
January 18, 2026
"I’d been having such a frustrating time..."
I’d been having such a frustrating time trying to find the right drone gear elsewhere, like every site either didn’t have what I needed or made it way harder than it should be. This place actually had a lot of options, and I was able to find what I needed without feeling completely stuck for once.
Robert.may
January 05, 2026
"Found what I needed easily"
I was able to find the props and extra little bits I needed without much trouble. They had it in stock, which was nice, and browsing the accessories was straightforward...
robin1975
January 03, 2026
"Help arrived... eventually"
Support did help me out in the end, so credit where it’s due. It took a little while, because apparently patience is part of the after-sales experience, but they got it sorted.
robin1970
December 25, 2025
"Staff really knew drones"
The team was helpful. Knew their drone stuff for sure. Answered my questions easy. Only downside, shipping was slow. Took longer than I liked.